Building a reputation is all about consistency. Whether you are being unfailingly consistent or consistently unpredictable, you are in the process of building a reputation for yourself.

A consistently positive stakeholder experience builds reliability, which builds trust and ultimately establishes a strong and positive reputation.

It is important to have the right building blocks in place to build a solid reputation. This book will guide you on how to build your organisation’s reputation, so that you can be the business that people want to do business with.

It views reputation from an academic and experiential point of view and focuses on ten dimensions that have considerable impact on an organisation’s reputation.

It’s not all theory, Reputation Matters is distinctly South African. It speaks directly to businesses operating in our challenging South African context, giving real life examples and solutions with every business person’s experience.

Normal retail price R250 (incl. Vat). Order before the end of November 2015 and pay only R200 (incl. Vat)

Pre-order your copy here: BOOK ORDER FORM